A long time ago, there used to be a single induction course for new entrants here but now that the induction seems to have been passed on, rightly, to the appropriate line manager, the subjects that would formerly have been covered as part of that are now taken up by courses in their own right.
The reason for that seems fairly clear: the personnel people want to be sure that the subjects are properly covered so that the company doesn’t get sued. However, that reasoning leads to the “flight safety” problem i.e. that the courses are just being done for the sake of saying that they’re being done.
So, we have the, clearly important, fire safety course which is generally seen as a chore to do when, of course, it could be rather important one day. We have a data protection / freedom of information course which skims over the information. We have a diversity course which is one that really seems, unfortunately, to fall into the “we have to do this, so we’re doing it” camp. Then there’s fraud awareness which seems mainly to have the message “we’ll catch you on”. Finally, for now, there’s the display screen awareness course which does have some useful points but which needs to come with a little manual as most of those points will be quickly forgotten.
As all of those except for the main fire safety course are online, personnel don’t seem to worry about targeting them in any way and, as they find their feet with the technology, it would seem that we can all look forward to a diet increasingly made up of mandatory courses, many of which may well be on the mandatory list because they can be put on it.Copyright © 2004-2014 by Foreign Perspectives. All rights reserved.