Trying to get away for the bank holiday?

One of the regular nightmares that seems to get worse every year is the business of getting away for the bank holiday weekends.

We all know that the roads will be full, the airports chaotic and the ferry queue backed up yet for just about every bank holiday weekend you see the queues everywhere. From the other side of the fence it’s just as bad: we could do with another floor added on to the building at peak periods yet the bookings drop away just as quickly right after the bank holiday and we’re rattling round a big building.

Although you’d think that people would be glad to get a place to stay at such times, in fact we usually get an equally large jump in no-shows. Just this weekend we had a family who’d booked almost half the building between them yet neither cancelled nor turned up. Had they cancelled, we’d have filled the rooms easily enough yet they didn’t so we had to keep the rooms available for them.

One thing to watch in these days where almost all reservations are guaranteed by a credit card is that if you don’t cancel, you’ll get charged at least for the first night and increasingly often for your entire stay.

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