Foreign Perspectives

Archive for the ‘Listings’ Category

I was a bit taken aback by the very high takeup from our e-mail to Scottish B&Bs and self-catering places a couple of weeks ago. So many took it up in fact that I’m going to have to implement a redesign of the site for Scotland that I’d not planned on doing ’til next year at the earliest.

So, I figured that the takeup would be broadly similar in Northern Ireland. Yet, although I’ve mailed a similar number of places (allowing for NI being smaller), the takeup is only about 10% of that for Scotland. Less than that actually as I’m still getting new entries for Scotland from the e-mail of a few weeks ago.

The wording is identical too so I’ve no idea why the takeup should be so abysmally low: lower even than the notional 1% that I should have received.

As regular readers will know, I’ve been getting going on my direct mail campaign aimed at increasing the number of entries on the B&B and self-catering listings sites.

The second use of the mailing list for Scotland pulled in quite a considerable number of properties over the last two weeks. So much so that I’m going to have to implement the planned restructuring of the site well ahead of schedule.

For reasons which escape me, the England mailing hasn’t pulled in anything like the number that Scotland did. Something to explore the reasons for before I do the next one in 2008.

However, for the first time, I’ve targetted Northern Ireland. Early days yet of course, but it looks like the takeup will be relatively low. The size of the mailing was pretty much similar to that for Scotland but, so far, I’ve only received about 1/4 of the response. Still, perhaps some more will come in over the course of the weekend.

As it’s the start of the B&B/self-catering marketing season, I’ve made a start on trying to drum up some more entries for our various listing sites.

Usually, the rule of thumb is that you get about 1% return on any marketing so, in theory, I need to send out 100 invitations just to get one new entry. That’s certainly been the case with any previous e-mails I’ve sent out but for a variety of reasons the return on this particular e-mail has already passed 3% and there’s probably another week or so before the responses will start to really peter out.

How come? It’s combination of reasons. The listing is free which should improve the response although it hasn’t done so in the past but perhaps the bigger reason is that I gather that a lot of people haven’t had a great year with their properties so they’re probably taking up more marketing opportunities now than they would do otherwise (funnily enough, the sites have been pulling in much more business than expected this year).

Anyway, if you’re looking for a good freebie listing for your B&B/inn or self-catering place you can sign up at Our Inns.

Although we’re now well into the marketing season for B&B and self-catering listings sites, the usual wave of marketing e-mails from such places is quite noticeable in its absence this year.

Last year was a little unusual to be fair as maisoneurope.com had a new owner and he was firing out e-mails like there was no tomorrow several times a month at least and sometimes several times per week. This year, that particular factor is absent for the moment though presumably he’ll be getting going again in the not too distant future provided he’s not gone bust on the adwords campaigns that he was running. Whether he was successful at it or not remains to be seen but the site has never yet come up on ordinary searches that I’ve done myself so I’m a bit doubtful. Still, perhaps the adwords to sell the properties combined with the subscription income from them is enough to keep things ticking along nicely.

This year, all that’s appeared sporadically has been an e-mail from frenchentree.com who are expanding their site with rental listings. The pricing doesn’t really work for B&B so I’ve not bothered with them as yet but if their six months free offer is still around in February I’ll probably take them up on it.

Our own sites don’t have offers as such in that they’re free all the time which has caused us problems in roping in new entries for the crazy reason that people figure that if it’s free it doesn’t have any worth. Consequently, we added the option of paying us £29 per year which by placing a value on the listings meant that we started to pull in more people than before.

Of course, that begs the question: if I raised the notional price to, say, £129 would that bring even more people in?

Indeed, if I listed it as a six months free offer would I pull in really big numbers of new entries?

I’m toying with the idea of doing something along these lines on one of our new-generation sites – either Inns4u or perhaps, when I get around to updating it, Our French Chateau (which gets a surprising number of hits even now).

Marketing a B&B is usually a Winter-time activity as you’re just too busy to do much about it during the Summer season when you’re full with guests.

So, as we edge out of the shoulder-season (which can be quite busy), we’re edging into the marketing season and therefore the arrival of e-mails offering to advertise your B&B and bring you thousands of bookings if only you’ll pay a few hundred pounds to list your place.

Last year, I thought I’d have a go at e-mail marketing for the listings sites that I run and was very surprised at the initial reactions that I got. Although the sites are free to list, or rather because they are free to list, several people were very suspicious about them in their replies to my e-mails. So, I had a think about this and added a charging option which interestingly helped me pull in a lot more entries than when it was totally free!

Funnily enough, only one person has ever paid for a subscription to the site yet it seems necessary to have a charge sitting there so that people give their free listing a value ie they are saving £29 per year. The value is even better this year though as I now offer to pay those listed for any recommendations that come via them.

Anyway, I’ve fired off my first batch of e-mails to B&Bs in Scotland last night and it’s already pulled in a dozen or so new entries which is pretty good going for the first day and, all being well, they’ll be trickling in over the rest of the week.