Foreign Perspectives

Whenever you’ve a peak of bookings, you’re sure to have a peak of cancellations too.

Today for instance is a public holiday here which means, among other things, that the buses aren’t running. So, right on cue, we received a call this afternoon from someone who can’t reach us today. Since the cancellation conditions state that you need to cancel one day in advance, this would normally mean that we’d be billing him for the room tonight but we managed to pick up another booking for his room so he gets off without paying.

As there’s also a bank holiday on Monday, we’re pretty full at the moment and have just found out that the above guest doesn’t have any transport of his own and that a part of four walkers is coming to stay on Saturday night. That leaves us with five people checking out on Sunday who we now know don’t have any transport until Tuesday as there won’t be any buses or taxis on either Sunday or Monday.

I suspect that both lots may want (well, need) to stay another couple of days.