Foreign Perspectives

Archive for the ‘Miscellaneous’ Category

Although MI6 was less than pleased (to put it mildly) when Bond zoomed right past their real-life headquarters on the opening sequence of “The World is Not Enough”, just a few years later and we find MI5, their internal security counterparts, advertising for spies on the Internet and indeed even MI6 now feature a nice photo of said headquarters on their own site. Of course, “we” have agents (or, rather, Mobile Surveillance Officers), it is “they” who have spies.

In days gone by, recruitment was by way of the old boy network. It was more than enough for X to say that you were a “reliable chap” for you to find yourself asked by someone in “the Service” to help your country. Unfortunately, the days when the British Empire was mainly up against the Soviet Union are long since gone and the threat is much more from the likes of Muslim extremists these days. The old boy network certainly never included ethnic minorities and, for that matter, rarely extended outside the public school network so they need to look for new ways to find people who can infiltrate the organisations posing the present-day threats.

The more paranoid of you will realise that this entry has so many trigger words that my ‘lil ‘ole blog is sure to attract the interest of MI5. Given the “request” by MI5 some years back to have their routers installed directly on the networks of all UK based ISPs, the paranoid amongst you are more than likely right this time. Sadly, I just can’t see MI5 appearing on the site stats somehow but hopefully I’ll keep one of the chaps or chappettes in ****** ***** or  **** amused now and again in the future.

I, of course, have shot myself down re applying by way of this post as I’m fairly sure that posting such discussions fall well outside of the guidelines they quote, namely “Discretion is important to the Service, so please only discuss this application with your partner and/or immediate family.”. Although, for the true conspiracy theorists, I could be an MI5 plant and double-bluffing the lot of you!

Seriously though, if you’re British and have lived in the UK for most of your life, it is one of the ways that you could help to defend the British way of life in a very constructive, if usually unseen way.

The issue of sites posting guest reviews of accommodation has been picked up by Karen over at Europe A La Carte.

Most of the debate to date is on the issue of hotel owners posting bogus and glowing reviews on the likes of Trip Advisor but I suspect that they are few and far between. Looking at it from the other side of the fence so to speak, there are equally problems of negative comments by guests who have never even stayed or who, when something goes wrong, blame everything on the hotel.

Consider a few of the examples that we have seen over the last year.

1. “…in the middle of nowhere…” . It’s certainly quite true that the hotel was in the countryside and not in the city. The guests in question hadn’t even bothered to read the first line of the description which quite clearly states that yet they blamed the hotel for not being in the city-centre location that they really wanted.

2. “…the hairdryer in the room had quite a smell when used…”. They were using the room heater to dry their hair and the smell was their own hair being burnt.

3. “…they didn’t know when we were arriving…”. Not surprising in that the reservation system they’d used doesn’t ask them that question and therefore the hotel don’t know when to expect guests that have used it.

4. “…all the restaurants were closed when they said they’d be open….”. From a guest who hadn’t changed the time on their watch when they arrived in France with the effect that every time they turned up at “1pm” for lunch the restaurants were closed as it was actually 2pm.

5.”…the reception staff weren’t French…”. Try booking into a London hotel and finding any English staff!

Many review sites make checks that the guests have actually stayed there but Trip Advisor appears to take anything that comes with no checks at all. We’ve seen “interesting” reviews by people who clearly have never stepped inside the door or, if they have, must have been high on something given the list of things they saw which didn’t exist in reality. We’re not talking debateable issues like whether or not the place has been dusted but things like broken windows which clearly aren’t broken.

The review facilities run by the likes of Booking.com are in a different league. To my mind, the problem with them is that they generally don’t offer a facility for hotel management to comment on the reviews made. Since they also clearly have an interest in getting people into their hotels, the tendency is to allow management to have the negative comments deleted. Now, this gets rid of the idiotic comments as above but it also potentially allows unscrupulous hotels to artificially bump up their ratings by getting rid of the really negative comments (although, one hopes, that a genuinely bad hotel wouldn’t get away with that). Probably the most extreme example of this is HostelWorld (used by Ryanair and very popular) where the management can select which reviews and ratings they’d like to appear (they can’t edit them) so, naturally, it’s possible to manipulate your rating and some places would appear to do that thereby getting a rating of close to 100% vs a more reasonable 70-80%.

So, yes, let’s see if we can get rid of the bogus reviews but let’s not limit it to those of owners/managers who are inflating their rating but also the overlly negative reviews of unreasonable guests who blame everything that goes wrong on everyone else.

How to do that is the big question though. Anyone can create a hotmail account and get a review onto many sites without any confirmation that they’ve actually been a guest there. It’s clearly not viable for the majority of Internet sites to actually visit the hotels being commented on yet some kind of cross-check is definitely required and, at the moment, many sites don’t appear to even read the comments before they put them on.

Many of the B&B and particularly gite owners accept payments by bank transfer to their account. What amazes me is that they never consider that it’s something of a risk to give your bank account details to a complete stranger and even more so when it’s a series of complete strangers.

If you think about this for a while you’ll realise that your bank account details are printed on your cheques but that’s not quite the same as you give cheques to people or organisations that you know. There is a safe way to do this though. Just quote a savings account number and, if you’re really paranoid about it, open a savings account in a bank that you don’t normally deal with.

I participated in quite an extended debate on an excellent English language website written by a French expat living in America recently.

Along the way a number of issues were raised which I never really thought a great deal about before and it was interesting to see a French view expressed on many of them. One in particular was their view that you just couldn’t separate language from culture. From a French perspective the two are indivisible: you can’t have French culture without it being in the French language.