Foreign Perspectives

Archive for the ‘Mas Camps News’ Category

We’ve had all kinds of car problems over the last couple of months with the Toyota which is now dead in the car park with no cooling system, in need of a new radiator, lacking a braking function and with very dodgy suspension following a pickup of rather heavy guests a few weeks back. We think that a couple of thousand euro will sort it out but we’re leaving it to the one side at the moment as we hope to trade it in against something like a Landrover at some stage in the not too distant future.

So, we’ve bought a new Suzuki Alto as our “2nd” car from Stockauto for 7500‚€ or so (yes, £5000 brand new!) and we think it’s now sitting in Paris (have to confirm this tomorrow). We’re currently working out how to get up there economically to collect it. The train is about 90‚€ which is notionally the cheapest way but requires an overnight stay in Paris which’ll bump up the cost. Airfrance is 260‚€ one way (really!) or 47‚€ if I bring John along (they have a “family travelling together” discount and he gets to go free), both plus about 30‚€ taxes ie around 90‚€ but there’d be another 10‚€ or so to get me into Paris. Renting a car is about 10‚€0 (if you’re renting one, www.PerpignanFlightsAndCarhire.com is the cheapest way to do it worldwide) plus maybe 40‚€ in petrol and 10‚€ in taxes (ie about 150‚€).

Following our little marketing onslaught about two months ago, we’re now live on www.activehotels.com,  www.bookings.net and www.travelextras.com and have received no bookings from any of them! We’re nearly live on Gullivers and Expedia which hopefully will do somewhat better.

No more word from the telly people but they appear to be running behind schedule a bit so who knows?

We’ve just received our first reservation in German. That’ll teach me to get bits of the site into languages I can’t understand!

Roy’ll be happy to hear that we’re finally getting the rugby traffic. There’s some match on July 8th and we’re almost completely full that weekend as a result of that. Wendy’s worried that they’ll all be wanting transfers to the match which will take a while in the Suzuki – three people a go means over five trips already and that’s just counting the people that we know are going to the match.

Another hectic month of marketing is the excuse for the long delay since the last issue. All being well, we’re nearly the end of the work that was thrown off as a consequence of the marketing blitz about a month ago and can sit back and wait for all the reservations to flow in.

Leaving out a heap of minor additions to our listings we added the following list of major places in the last month:

– ActiveHotels…. who do “own label” front ends to their system so you’ve probably used them in the past;
– Bookings… who seem to pop up all over the place;
– Expedia… well, you know these guys;
– Gullivers Travel… who are the people behind loads and loads of different reservation systems from Ryanair Hotels to Octopus Travel;
– Hotels.com … who feed the databases of all kinds of listing sites; and
– TravelExtras… the new people supplying FlyBE’s accommodation.

We’re now starting to panic about the effect of managing all the bookings that those listings should generate. Last August we were on one similar system which gave us about 11% occupancy by itself so, in theory, the above lot should add something like 60% to that on a like for like comparison ie a total of 70% or so occupancy before you even count the other listings we have, our own website and people just dropping in.

Wendy has told me not to even think about any more listings ’til we see if we can cope with those we’ve already got!

It is going to be pretty time consuming to keep on top of the whole lot as in addition to the above major ones we also have RatesToGo which has started to bring in a fair number of bookings and Venere who are pretty consistent over the year. We’re also expecting to get considerably more bookings directly from the website now that we’ve add the “book now” facility.

If I had the time, I’d be inclined to run a book on which will pull in the most business. My money is on WebReservations (our original and, so far, best system) because it’s syndicated all over the place but I imagine that Expedia/Hotels.com will not be far behind. I don’t think that TravelExtras will feature highly because they’re very new and we don’t get a lot of FlyBE business anyway. Third place will probably be a three way tie between ActiveHotels, Bookings and Gullivers.

Any thoughts yourselves? What systems do YOU use to book your accommodation?

The car has been causing us all kinds of grief over the last month so we’ve decided that it’s time to get a new one. If nothing else, it will greatly simplify our life as we won’t need to go through all the hassle of having to get the Toyota through the French car importation process. Interestingly, the car prices seem to be much the same as in the UK with the main difference being that they use a euro symbol here instead of the pound sign ie they are considerably cheaper. Funnily enough the second hand car prices are almost the same as the new car prices, or at least the French tend to ask for much the same.

Anyway, we’re looking for a diesel (preferably automatic), 5 door. We’re probably going to use this as our second car in due course so EUR 10,000 to EUR 15,000 is the budget. Sort-of like the Volkswagen Polo or perhaps the Mercedes A. Suggestions welcome!

We had yet another long phone call from the TV company who said that they like our story so perhaps we’ll have to make a decision as to whether or not to appear. At present they are looking to do one or perhaps two places in considerably more detail than they’d originally intended so Mayhem at the Mas may yet appear on a screen near you next January!

Yes, folks it is now one year since we arrived here. Well, one year and a bit as we arrived at 7pm local time.

A year ago, we’d no reservations in the book and didn’t know that our first customers would be turning up in a few days time. Now we’ve a smattering of reservations right through to September. A year ago we managed one nights occupancy over Easter; this year 38.

A year ago, we’d hardly any furniture for our own rooms. And we still haven’t!

A year ago, we’d just missed appearing on Living the Dream. Now we don’t know yet if we’ll be in the No Going Back series.

A year ago, I was getting into the shorts & sandles “uniform” that I’d keep up ’til November. Yup, just broke out the “uniform” a few days ago… 32C in the shade this afternoon and I’m a bit sunburnt.

A year ago, I was pretty sure that I’d fail the French diploma. Now I’ve got Dip French after my name and am making a respectable start on the Dip Spanish.

A year ago, ‘yall said you’d be here… and none of you have arrived yet! No, Dorothy, I haven’t forgotten your reservation in September.

A year ago, we didn’t know how quickly we could get to the clinic. We found out on August 29th when John decided that he’d had enough. Or was it Wendy?

A year ago, we thought we were crazy to have bought a hotel in France. Now we’re even crazier and have started looking for the next place!

A year ago, we were wondering if the French bureaucracy was as bad as everyone made it out to be. Now we know that it’s even worse than that.

A year ago, we didn’t know that we’d be having to make over 300 beds over the following 12 months. Now we’re looking forward to making over 500 in the next 12 months.

Just got our car back from the garage. It packed in on the way to Spain on Monday so we’ve been walking everywhere this week. All being well, we’ll be attempting the run to Spain again on Monday.

Now that we’ve hit the anniversary, we are getting going on selling the house in Holywood. So, if you want an immaculate, spacious two bedroom house with newly fitted luxury bathroom, cabled for BT, NTL and Sky, near to all local amenities and with excellent transport links, you know where to look.

Can’t believe that it’s been a month since our last issue!

It’s been rather a busy time with several major developments to report.

We’re on loads and loads of new reservation and listing sites courtesy of a pretty intensive few weeks of hunting around for new places and getting our details loaded onto them. Net effect of that is that the bookings are rolling in at a fair old rate and we are pretty much fully booked over the Easter weekend and have a nice trickle of reservations most days although most people seem to just book a couple of weeks ahead which is a bit disconcerting.

www.ourinns.org has finally made its appearance on the search engines and is in the first two or three on a range of searches which isn’t bad. We’re even getting hits from it ourselves! At the moment, it remains a select band of properties but the coverage is gradually increasing as word spreads. If nothing else, the stream of new entries is at the right speed for me to be able to cope with it.

Last, but possibly not least, I may have to change the title of the blog (“Living in France without a TV crew”) in the not too distant future. We had a call from Ricochet (producers of the Chaos in the Castle and No Going Back series) last week. They’re hoping to do a new series featuring small brit-owned hotels around Europe and it looks like we are on the shortlist for the French entry. We’ve firmly sitting on the fence as to whether or not it’s a good idea. On the one hand, we’d get loads of publicity and would get the benefit of having a top hotelier telling us how to run the place properly. On ‘tother, we would get an absolute mountain of junk mail (500 e-mails after each show with 10,000 webhits after each show is typical) and the top hotelier & film crew arrive in mid-summer when we will have barely enough time to do the hotel work never mind making a TV programme. Any thoughts on which side of the fench we should jump if/when they call to ask us to sign the contract?

I was hunting around on Thursday for places to list ourselves (Thursday is marketing day in our new schedule) and ran across a little thread in one of the B&B owners forums to the effect that there’s no decent places to list ourselves.

Anyway, discussions ran on for a bit and as all and sundry thought it was a good idea, OurInns has just been launched.

Coverage is incredibly patchy at the moment seeing as we’re just starting but we hope to have a fairly full coverage of France long before the summer season gets going.

And, who knows, I might make a few bob with it along the way 🙂