Being obnoxious to get a reduction

By far the vast majority of our guests enjoy staying here but in the French holiday season we always get a few who go out of their way to find fault and always save up those faults to report them to us in the morning.

They’re always French because that’s how the French seem to go about demanding a reduction in the bill as they don’t believe that they should pay the extra required in the summer.

It’s easy to pick these ones out as they barely speak to you as you’re checking them in and showing them to the room. Whilst the French almost always take breakfast, these ones don’t as that’s another thing which makes the room too expensive.

Then, in the morning, they pick on one or two things which weren’t 100% right for them, demand a reduction and then threaten to report you to all and sundry. It’s always in that sequence too: they demand the reduction THEN they say they’ll report you to all in sundry ie it’s very much blackmail.

Thankfully they’re few and far between but we just received a particularly obnoxious variety of the species a few days ago. He actually found one thing that really was wrong with the room although as it was something which could be fixed in under 5 seconds he clearly couldn’t tell us about it when he arrived or he’d not have anything to complain about so instead he let a dripping cistern keep him awake all night.

He had a particularly interesting line of argument with the cistern. Seemingly he thought that a dripping cistern was enough to have the Prefecture close us down. That certainly would have an interesting effect if they did that because they’d need to close down just about every hotel in the world if that was enough reason to close a place.

As usual, he was rude and offensive, becoming more and more so as he realised that we weren’t going to give him a reduction in the price and he even continued in this vein as he left with assorted rude and offensive gestures as he left (narrowly missing a tree as he was steering with one hand).

Oh well, at least the summer season is pretty much over so that should be the last such example of the species we get until next year.

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