Foreign Perspectives

Archive for the ‘Moving to France’ Category

That probably seems like an odd question at first glance. How can a country with a fairly major economy be called backward?

Oh, I agree that it has such things as new technology, consumer rights, labour legislation and the like. Unfortunately the belief that anything outside France doesn’t really matter is quite widespread and this negates a large part of those aspects of an advanced economy.

Consider new technology. Yes, France has internet access across most of the country. However, few people use it. Take for example our experiences of the Summer of 2005. Up until then, no French person had every booked online with us but over a six week period during that Summer something like 80% of the French bookings were made online. That’s not a bad percentage as obviously not everyone will book online. Interestingly though, for nearly all of that 80% their booking with us was the first thing that they had ever bought online. They’d never booked a hotel, never reserved a flight, hadn’t even bought a book on Amazon before. This was quite a representative group too which made it even more unusual. So, yes, France is very much a backward nation in terms of internet use in comparison to the rest of the western world.

What about consumer rights? In any supermarket in the UK, you can take back a faulty product and have your money refunded. Try doing that in France sometime. The attitude in the shops seems to be an amalgam of the very worst of practices from decades ago elsewhere. Refuse to pay for a service not delivered? The first reaction is to take you to court because you have to pay for it anyway. Think the bill from your insurance company is too high this year and want to change to another one? Sorry, you had to cancel the insurance two months before we told you what it would cost (no, really, that’s true!). It’s very much a backward country in this area.

Perhaps you think that France was way ahead of the game in introducing chip & PIN technology for its debit cards? It was, 10 years ago. Snag is that as with other things they only considered France so the technology they used couldn’t be rolled out elsewhere. Net effect? France has had to change all it’s card machines to cope with the international chip & PIN standard. Result of this? Chaos. It made life so complicated that all the shops in one local tourist village have stopped accepting all cards.

Note that I said “debit cards” in that paragraph. That’s because, even now, France doesn’t have credit cards in the sense of the term as used elsewhere. Overdrafts don’t exist either. In fact, on the whole France is one of the most backward nations in terms of financial products in the western world.

Labour legislation is one area where France will argue that it’s more advanced than anyone. The problem is that the laws governing employment are so strict that the unemployment level is much higher than it needs to be. Small companies just can’t afford to employ people in the hope that the business will follow: they need to be sure that the business is there because sacking employees is such a long and costly affair.

So, in many respects, France is quite a backward looking country.

These days when people buy a holiday accommodation property one of the first things that they think of is their website. That’s no bad thing although many people think that their website is all the marketing that they need. Still, it’s a start.

However, where a lot of people go wrong is that once they’ve produced their website, they think that’s it. It’s not as if it needs maintenance like the building obviously does, is it?

Well, yes, it does need maintenance. Oh, it will continue to work for many years but it’ll get more and more dated as time goes on which is never good. If you don’t think that’s true, pick any website that’s been around for a while and look at what it was like even 5 years ago never mind 10 using the Way Back Machine [www.archive.org]. I think you’ll find that any successful website has changed substantially over that period of time.

I’ll touch on the various aspects of our 2007 update over the coming months but one aspect that is critical is the photography. Some people consider that they should get a professional photographer in to take their photos and that will get you the best photos of your place on the day they come to take them. The key point there is that they are the best photos “on the day”; why settle for that if you’re living there and can wait until the light is perfect, there are no clouds in the sky, etc.? Saying that you don’t have a suitable camera is no excuse as good digital cameras are available from £100 these days whereas a professional photographer could charge you anything up to £500. More importantly than the money saved is that if you are taking the photos, you can update them for no extra cost and it’s not long before you need to update them by the time you consider that you’ve repainted a room, bought a new chair, even added a plant it doesn’t take long before the photo of a room becomes completely out of date.

Anyway, we’ve started updating our property photos yet again and have moved to a new viewpoint for this year. The top photo is the one we’ve been using for about 18 months or so, the lower one is close to what we’re going to run with for the coming year (I forgot to get all the shutters open this morning, so have to retake it tomorrow morning).

The place seems quite different in the second photo, doesn’t it? Yet virtually nothing has changed on the outside of the building (we’ve been concentrating on the inside).

Arnold

Our washing machine is on it’s last legs so we thought we’d get ourselves a new one before it keels over altogether so it was off to Darty. Thought we’d get a make that we’d heard of as supposedly it would be more reliable but seeing as the cheapest one I’d heard of was EUR 439 and the cheapest cheapo make was EUR 199 we figured, “hey, so what if it breaks down after the two year guarantee; we’ll just buy another one”. Anyway, el cheapo washing machine should be turning up sometime tomorrow. And even better, I got to use my brand new Amex card! Yes, we have now found two shops that take it. Not exactly the most useful card to have in France although it does look very pretty.

Seeing as it looks reasonably likely that the assorted Inland Revenue offices will consider me as a Crown Servant I figured that we’d best get the tax credit & child benefit claims in for John in case there’s some limit to the backdating of payments. It sounded a good enough argument to the child tax guy who was all set to pay us the tax credit but our record is currently locked (those guys gotta get a new computer system!) so that’s certainly sounding promising. Child benefit are debating the issue as supposedly you need to pay national insurance in the UK to get it but, assuming that the main tax office accept the Crown Servant status, that’s where I’d be paying it so I guess it’s a matter of waiting for their decision. Snag is that the French tax year ends in December so I need them to decide pretty soon. The biggest plus point would be that I could ditch our **** French accountant, all being well I’ll be looking for a UK accountant very shortly.

Also thought it was time to regularise Wendy a bit so it was off to the work permit place (for reasons which are even more complicated than I could possibly describe here). Anyway, after a very long chat there which which brilliant for my French, we now have to go to the Mairie to see about getting the residence permit which should have been here a month or two ago.

Oh, nationality again… the Paris guy reckoned, no, John wasn’t British because the new nationality legislation of 2002 still isn’t in force yet (despite it having gone through parliament over two years ago!). However, as I queried a few things he dug himself into a hole and now has to consult HQ. To summarise the state of affairs: as the old nationality legislation is still in force, I can’t pass my nationality on to John (they define “father” as “husband”). However, children born to Crown Servants (a rather significant status) are treated as though they were born in the UK. Were he born in the UK, Wendy could actually give him British nationality as she has a residence permit which is automatically renewable (next month in fact) ie she can live in the UK “without limitation” which means that in Belfast we could get a passport, so adding that to the Crown Servant status means that…. our man in Paris can’t answer the nationality question but he now realises that he’s given me enough rope to hang him! So, it’s possible that we could just apply for a UK passport for him in Paris (or indeed in Belfast when I’m over). Laughably, we can now get James a British passport so perhaps we’ll manage a consistent set some of these days (we’ve been pulled up twice in the airports already as it looks very suspicious to have a British guy and an Australian girl taking an Irish child abroad).

We’re now up to five separate groups of people who’ve stayed here since July and are buying houses. Latest arrival is a couple from Bristol who are off househunting as I write this. We haven’t actually noticed the prices going up and you can still get quite a reasonable place in the next village for about EUR 50,000. However, we did notice a similar property to ours (though about half the size) on sale for EUR 900,000 last week which is getting on for twice what we paid and seeing as our place is more than twice (possibly as much as triple) the size of it, I guess ours is worth more like EUR 1,500,000. Hmmm, almost enough to sell up & retire. Seriously though, if there were a way of getting the place valued over here, we’d be quite keen on having that valuation to take along to the bank.

I guess now and again it comes across that it’s a complete nightmare living here with all the bureaucratic nonsense that they get up to sometimes and the last week or two has certainly been one of those times when it’s end to end bureaucratic dead-ends. But then we sit back and think: hey, it’s September, it’s 30 in the shade, we’ve a really serious suntan, we own a hotel (that definitely falls in the category of phrases I never expected to be uttering, in spite of the odd joke after Roger bought the restaurant), and whilst we may have the French bureaucracy to deal with now and again, we’ve none of the daily hassles of working for anyone else. And aside from anything else, running a hotel is dead on: the guests are only here in the morning and evening so we’ve pretty much the whole day to ourselves.

Almost forgot, it looks like Mark C has relinquished his title of the “tightest tourist” (jointly held with Norman H and my Mum) and will be venturing over next year. Although, I’m sure he’ll be pushing for discounts when he gets here… He’ll also be making his second TV appearance, in France this time (naturally all costs being met by someone else!).

Arnold

Hi folks,

We picked up the truck Thursday two weeks back and spent the next two days packing up the house, right up to midnight on the Friday! A 0740 boat meant very little sleep that night and a hurried departure (just made the boat and no more).

Somehow we managed to get down to Dover by about 11pm that night (way further than planned but I wanted to get past Birmingham, then London and then there weren’t any hotels `til we reached Dover). Around then the police stopped us and were all set to arrest us for having an overweight lorry but it was only 4900 kg so that was OK but left us checking in around midnight.

We slept in and caught a ferry around noon and all was going swimmingly `til Wendy started flashing the lights etc. That’s when we discovered a shredded tyre. The towing guy pointed out that the other inside tyre was about to go too. French towing guys are generally useless. That’s all they do. Anyway, on Sunday we were stuck in northern France as nothing is open on Sundays here. The garage they sent us to on Monday didn’t do trucks and neither did anyone else in the area so we’d to call the rental place again (the out of hours guy on Sunday was totally useless: he said “just jack it up and change the tyre” which a) is dangerous on a truck and b) isn’t possible on a loaded truck with the gear they give you). Anyway, eventually they organised a guy to sort us out but that meant another night in Cambrai.

Tuesday and Wednesday went fine at least and we ended up here around 7pm on the Wednesday, with the whole truck unloaded by Thursday lunchtime. Too late to leave it back before the Easter break though so I didn’t get back to Belfast `til Wednesday afternoon (after three days of driving), just in time to catch the plane to here on Thursday morning.

Nearly forgot… got the truck virtually taken apart in Dover by customs. I don’t think they believed me when I said I’d not bought anything!

Anyway, I’m here now.

We got our very first customer on Sunday the 11th and, contrary to JS’s expectations, they paid EUR6 each for a continental breakfast. They even gave us a tip!

Can’t get rid of a French couple who turned up on Tuesday so I guess we’re doing something right and the people from our first travel agent booking are arriving this Sunday.

Everyone was off for Easter so I couldn’t get the wine shop stocked, hence lack of crates at the door of Rosepark, David. However, I should be back in October (possibly earlier too) so could probably fill the trailer. Incidently, David, could you recommend a wine magazine? We’re trying to stock up our lounge with magazines to cater for the various types of clients but didn’t see any wine mags when I looked the last few days (turned up here with a way, way overweight bag of mags!).

Sooo, when are y’all coming over to visit?

Arnold

Yes, I know it’s not March 23rd, but on 2pm local time (1pm for you guys) on Tuesday March 23rd I will be in the hotel trade.

I’m flying over for the week to get the initial admin sorted out (registration with the chamber of commerce, the business bank account and the drinks license for a start). Probably flying back at the end of the week with a view to picking up the truck very shortly after that and doing the move.

Outside possibility of us driving over in the car & leaving Wendy there with me flying back for the truck.

Anyway, in theory we open very, very early in April (definitely before Easter!).

Arnold