Foreign Perspectives

I’m sure that if we’re honest, many people would say they’d skip on car insurance if it wasn’t compulsory.

However, there are times when it’s a pretty handy thing to have. Consider one of our guests last night….

What happened is that his car caught fire as he was driving along the motorway in France yesterday afternoon. That’s not really something that you expect to happen, is it? Anyway, the towing would have been several hundred euro, the transport to his hotel over EUR 100, the hotel another EUR 80 or so and it looks like the repairs will cost well over EUR 1000. Oh, and then there’s the not so insignificant matter that he’ll probably end up having to fly home and then back to collect the car as this is a holiday week and so it probably won’t be repaired for at least another week.

OK, a none too likely scenario for most of us I’m sure but it shows just how quickly the bills can mount up.

One of the first shocks that you get when you start your own business is the extra cost of business accounts. Whilst the list of charges for personal accounts is usually fairly short, there seem to be untold numbers of things that banks feel the need to charge you for as a business.

Now, you would sort-of expect that they would charge you if you’re depositing large amounts of cash in that there’s obviously work involved in handling it. You probably also know that they charge a percentage of your credit card sales too and that there’d be a charge for the credit card terminal too. But setting up the terminal? Providing the software for it? Surely not?

Well, if you plan on taking everything from your own bank, yes, you probably will be charged for setting up the terminal and you probably will be charged for the software required to run the thing too (anything up to $500). Not only that, but try accepting card payments online and you’re potentially talking another $500 for the software that you’ll need to accept those payments too.

That’s just for the standard Mastercard and Visa acceptances too. Add American Express or anything else and you add to your costs yet again. Even commonly used things such as the ability to process customer not present transactions is generally seen as another opportunity to charge you.

What the bank won’t be too upfront about telling you is that you can get a merchant account from a separate organization. There are increasing numbers of these outfits around and the market competition is driving prices down with the likes of First Data providing free setup, free point of sale software and 24/7 service (something that, quite surprisingly, isn’t always provided by the banks) and things that you might expect to be standard but usually are billable such as reprogramming of the terminal.

Aren’t debit cards the same as credit cards? No, they are very different and have different characteristics when you’re trying to use them overseas which aren’t always apparent.

The first key difference is that they are directly linked to your bank account and this makes them a little more risky to take abroad (it’s much safer to take credit cards and a cash card).

Debit cards for international use come in four versions although not all are available in every country. These are Visa, Visa Electon, Mastercard and Maestro.

Cards branded Visa and Mastercard can be used where-ever the equivalent credit card can be used and, aside from the link to your bank account, are processed in the same manner as a credit card (press the “credit” button if prompted on an ATM or till).

Cards branded Visa Electron and Maestro are supposed to be electronic use only which means that you cannot use them in one of the old-style carbon copy type machines. In practical terms, almost all “civilised” countries use online terminals these days but this does not apply everywhere so it’s best to have a credit card as a backup. Maestro is a little more limited in that it can’t be used when you’re not at the point of sale therefore you can’t use it to guarantee hotel reservations. You can’t use either of these cards to hire a car.

Note that acceptance of cards is neither universal nor universally practical. If you are travelling to countries off the tourist routes you can find that cards aren’t accepted or are only accepted in widely dispersed locations. For example, in India I found that using cards simply wasn’t practical. Cards branded Visa Electon and Maestro are much less widely accepted than those branded Mastercard and Visa.

Bank charges on debit cards come in several basic forms. First, they charge transaction fees when you use the card to get cash. Typically these fees are around 2% with a minimum charge of £2/$2 per transaction therefore it’s best to withdraw amounts of £100/$100 to minimise this charge. In most cases, there is no transaction charge when you buy things using the card so it’s better to do that instead of withdrawing cash. Second, they usually apply a foreign currency charge which is typically around 3% (no minimum). And, of course, there may be an annual fee for having the card. Some card issuers charge a transaction fee on overseas purchases too: if this applies to your bank, use a credit card to make purchases instead or if you can’t do that, withdraw cash and use that for purchases.

Despite all that, it’s still usually cheaper to get cash on a card than to buy travellers cheques as your cost will typically be around 5% max compared to the 7% or so for travellers cheques.

Downsides are basically those charges but, if you’re careful, you can minimise them. For those living in the UK, a Nationwide debit card eliminates all charges and if you’re in the American military a USAA card works in much the same way as do some American issued CapitalOne cards. If your bank is a member of the Global Alliance (Bank of America, Bank of Nova Scotia, Barclays, BNP, Deutschebank and Westpac) then you can withdraw cash from one of the other member banks ATMs without the transaction charge (you still get charged the foreign exchange fee).

I’m going to work my way through the various ways you can take money abroad over the next few weeks or so in the travel money series. I’ve already covered cash, travellers cheques and credit cards and will be covering cash cards and prepaid cards in future episodes.

Whilst I haven’t had to sell my home in the UK, the rise in interest rates has landed large numbers of people in the situation where they have loads of equity in their house but not enough money to pay the mortgage on it.

You can end up in that situation extremely quickly so it’s often the case that you find one month you can cope and the next you can’t. If that’s happened, then you need to do something about getting cash quickly.

Likewise, if your house has been sitting on the market for a while and you’re now living somewhere else, you can easily find that you need to get the money fast.

If this has happened there are now a number of outfits that will buy your house in as little as seven days. Yes, just a week!

That’s an obvious question to ask but, of course, most people know roughly what the answer will be for hotels in general ie after lunch to late evening.

In fact, we state that it’s from 3pm to 10pm although there’s usually some flexibility at either end of that time. So, for example, we can normally let people check in from around noon if they let us know in advance. Similarly, whilst we officially close the office at 10pm it generally takes us ’til around 11pm to actually get everything locked up.

However, despite us being clear on the hours, we still get people saying that they’ll be arriving at 1am or 5am now and again. Historically the 1am people have rarely made it on schedule so we routinely reply that their reservation has been cancelled.

The 5am people are always Parisiens who have booked “Saturday” and are planning on spending the entire weekend in the south of France but only paying for one day in a hotel. It takes quite some time to explain to them that actually hotels are booked by the night and if they want in at 5am on Saturday then they’re going to have to book Friday too or the room won’t be available ’til noon at the earliest.

Anyway, I’m sitting now for someone who should have been here some hours ago and will be billing them as a noshow once I finish off this post.