Foreign Perspectives

One odd thing in this Internet age is that it’s becoming more and more common for people to phone up for a booking rather than doing it online.

Now, we always expected that from the French as, until fairly recently, they just didn’t trust the Internet and certainly didn’t trust it with their debit card details. However, recently it’s becoming rather common among the English and Spanish. Why, I don’t know, but there you are.

In summertime it’s something of a nuisance as it can be quite difficult to reconcile phone bookings with online availability without ending up with double bookings. In fact, we often need to confirm that rooms remain available before saying OK to people on the phone as bookings come in at a fair rate at peak times in the Summer.