Foreign Perspectives

I’m not sure if it’s the worst carhire firm, but it’s certainly right up there.

When we originally made our booking way back in May, we arrived to find that nobody was there. In fact, there is never anyone in their office at Perpignan station unless there are car hire bookings. Indeed, there’s rarely anyone there even when there are bookings if our experience is anything to go by.

Roll things on to yesterday and, as you know, the guy flat out refused to let us take the new car without a card authorisation (which he clearly didn’t understand blocked that amount from our account) and neither would he let us take the old car to pick up a card that we’d have needed to give him. This, despite us having 90 minutes left on the carhire.

This morning we thought we’d call to check that he had a car. We’re still waiting for him to call back and frankly don’t believe that he has a car despite us having paid for it.

So, if you’ve a choice: don’t book with ADA.